типа первый ответ ;) ничего что на английском? если что, переведу )))


Hi, I have been struggling with this stupid problem myself. Also
searched on Google and found out it has something to do with the
Offline address book. Try out yourself, open Outlook (work offline)
and open the address book. It will be probably empty. No go back
online and on the menu click TOOLS > SEND/RECEIVE > DOWNLOAD ADDRESS
BOOK. It will probably produce the same error.

I managed to solve this like this (I am running Exchange 2K3 and
Outlook 2K3 by the way). On your mailserver, open Exchange System
Manager and on the left click on RECEPIENTS > OFFLINE ADDRESS LISTS.
Normally on the right you will see a default offline address list. Now
rightclick on this and click on REBUILD. It will prompt you it can
take a while on lare distribution lists but go ahead.

When this is done, go back to an Outlook client and try to download
the offline address book. Normally it will succeed. No hit F9 and the
send/receive will produce no errors anymore.

Надеюсь, что помогло )

Ещё вот что можно попробовать -
Offline files are disabled by doing the following:

1) In Outlook, click on the Tools menu.
2) Click Email Accounts.
3) Select "View or change existing email accounts" and click Next.
4) Select the Microsoft Exchange Server process and click on the Change
button.
5) In the Exchange Server Settings dialog box, click the More Settings
button.
6) Click on the Advanced tab.
7) Remove the check in the box next to Use Cached Exchange Mode.
8) Click on the Offline Folder File Settings button.
9) Click the button labelled Disable Offline Use.
10) Click OK.
11) Restart Outlook.

Let me know the results.

может это дело решается какими-то патчами?
в любом случае советую залезть в гугл, набрать там

0X8004010F outlook Microsoft Exchange

там народ уже с этой проблемой навоевался...