ACC2000: Double-Clicking Shortcut to Access  2000  Object Starts Access  97  Instead

SYMPTOMS
When you double-click a shortcut that points to a Microsoft Access  2000  database 
object, the Windows Installer starts, and then you receive the following error 
message: 
Cannot find the file '<drive>:\<path><filename>' (or one of its components). Make 
sure the path and filename are correct and that all required libraries are available. 
-or- 
When you double-click an Access  2000  database or a shortcut that points to an 
Access  2000  database or database object, Access  97  starts instead of Access 
 2000 , and then you receive the following error message: 
Unrecognized database format '<drive>:\<path>\<filename>.mdb'. 
Method  1 
Start Access  2000  first, and then double-click the database or the shortcut.

If Access  2000  is no longer registered as the default Access engine, the Windows Installer starts, and Access  2000  reregisters itself. This occurs each time that you use Access  97  before you use Access  2000 . If you click Cancel before the Windows Installer completes the registration process, Access  97  remains the registered version. 
Method  2 
IMPORTANT: This method does not work for shortcuts to database objects.

Create a shortcut that includes the path to the version of Access and the database that you want to open. For example, the target of the shortcut could be: 
 "C:\Program Files\Microsoft Office\Office\MSACCESS.EXE"   "C:\My Documents\Db1.mdb"  

NOTE: Access uses page-level locking with this method. For additional information about page-level locking in this case, please click the article number below to view the article in the Microsoft Knowledge Base: 
 238258  ACC2000: Access Database Does Not Use Record-Level Locking When Started from a Windows Shortcut 

MORE INFORMATION
When you double-click a shortcut that contains the path to a database file or 
object within a database file, the shortcut relies on the operating system to 
choose which executable program file to use when opening the database. If 
different versions of Access reside on the computer, the last version registered 
with the operating system starts and opens (or attempts to open) the database 
file. 
Steps to Reproduce Behavior
Install Microsoft Access  97  on a computer, and then install Microsoft Access  2000 .

NOTE: Be sure to install Microsoft Access in two different folders.
Open the sample database Northwind.mdb that ships with Access  2000  in Access 
 2000 .
Drag the Catalog report to the Windows desktop, and then close Access  2000 . 
This creates a shortcut to the report within that particular .mdb file.
Double-click the shortcut and note that Access  2000  starts; then, close Access.
Open and then close Microsoft Access  97 .
Double-click the shortcut on the desktop that points to the Catalog report within 
the Access  2000  database.

Note that Microsoft Access  97  starts instead of Access  2000 , and that you 
receive the error message mentioned in the  "Symptoms"  section.

PRB:  "Cannot Find the File <Filepath\Filename.mdb> (or One of Its Components)."  
Error Message While Opening .MDB File from Windows Explorer
The information in this article applies to:


Microsoft Access  2002 
Microsoft Access  2000 

 --------------------------------------------------------------------------------
 

SYMPTOMS
When you double-click an Access application (.mdb) file in Microsoft Windows Explorer, you may receive the following error message:

Cannot find the file <filepath\filename.mdb> (or one of its components).
Make sure the path and filename are correct and that all required libraries are 
available.
CAUSE
This behavior may occur when an Access application contains an AutoExec macro, 
and the macro ends with a Quit action.
WORKAROUND
To work around the problem, click to clear the Use DDE option for file association 
properties of the Access application (.mdb) file. To do this, follow these steps: 
Run Windows Explorer.
On the Tools menu, click Folder Options.
Click the File Types tab.
In the Registered file types list, locate and then select Microsoft Access 
Application. Click Advanced.
In the Actions list, click Open and then click Edit.
Click to clear the Use DDE option and then click OK.
In the Edit File Type dialog box, click OK.
In Folder Options, click Close.
MORE INFORMATION
If you open the same Access application in Access, the database opens without 
errors and performs as expected.

This article was previously published under Q304457
SYMPTOMS
When you attempt to open a Microsoft Office document, you may receive the 
following error message: 

Cannot find the file 'C:\program files\Microsoft Office 2000
\office\samples\products.doc' (or one of its components). Make sure the path and 
filename are correct and that all required libraries are available. 
This issue can occur when you: 
Try to open an existing Office document in Windows Explorer.

-or- 
Try to open a new Office document by clicking New Office Document on the Start 
menu.
CAUSE
This issue occurs when all of the following conditions are true: 
You are logged on as a new user. and


The Office  2000  source files are not accessible. and


You are attempting to start an Office program for the first time.
This issue occurs because one or more per-user registry components is missing. 
RESOLUTION
Have your network administrator make sure that the Office source files available to 
new users when they first start any Office program. 
WORKAROUND
To prevent new users from encountering this issue, the network administrator must 
copy a working User Profile to the Default User, and then make the Default User 
profile available to everyone. If you have Administrator permissions, follow these 
steps: 
Log on to the workstation as an administrator, right-click My Computer, and then 
click Manage.
In Computer Management, double-click Users and Groups, and then click Users.

On the Action menu, click New User.
In the New User dialog box, type TempUser in the User name box. In the Password 
box and the Confirm password box, type any password that satisfies the security 
rules for your system, and then click to clear the User must change password at 
next logon check box. Click Create.
Log off your administrator profile, and then log on as TempUser.
Be sure that the user has access to the Office source files, and then start any 
Office program.
Log off TempUser, and then log on with your administrator profile again.
Click Start, point to Settings, and then click Control Panel.
In Control Panel, double-click System.
In the System Properties dialog box, click the User Profiles tab.
Under Profiles stored on this computer, click the TempUser profile, and then click 
Copy To.
Under Copy profile to, type 
 "drive:\Documents and Settings\Default User"  (including the quotation marks) 

where drive is the letter of the local hard drive.
Click OK twice. Any users that are created after this procedure is completed 
successfully inherit the profile that you copied to the Default User. 

MORE INFORMATION
When you start an Office program, shortcut, or file for the first time, all 
components of the item are checked. If any components are broken or missing, a 
repair is initiated. By default, this repair process normally replaces some files and 
the Office source files are requested. If the source files are not readily available, 
you receive the error message described in the  "Symptoms"  section of this article.