Resolving stop (blue screen) errors in Windows 7


Stop errors (also sometimes called blue screen or black screen errors) can occur if a serious problem causes Windows 7 to shut down or restart unexpectedly. You might see a message that says, "Windows has been shut down to prevent damage to your computer."

These errors can be caused by both hardware and software issues, and it can be difficult to troubleshoot the problem. The following tools and methods can often help get Windows up and running again.

If you can start Windows

These tools and methods can help you roll back your system to an earlier state, and help ensure your computer has the latest updates installed.
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