Для пользователей 98 необходимо устанавливать дополнительные компоненты.
Попробуй http://support.businessobjects.com/library/kbase/articles/c2011164.asp
и посмотри, стоит ли IIS

The following procedures assume that you already have a Windows application ready for deployment. To deploy a Windows application using the merge modules: 1. In VS .NET, open your Windows application and go to the View menu and select Solution Explorer. Right-click your Windows application solution and from the pop up menu, select Add then click New Project.
2. The Add New Project dialog box appears. Select Setup and Deployment Projects in the left pane and select Setup Project in the right pane. Click OK.
3. In the Solution Explorer, right-click the Windows application and select Add then click Project Output…
4. The Add Project Output Group dialog box appears. Select Primary Output to be added to your Setup project. When the Primary Output is added to the project, some detected dependencies will be added.
• If you are using the bundled version of CR 9, add: managed.msm
• If you are using the full version of CR 9, exclude: dotnetfxredist_x86_enu.msm and dotnetcrystalreports.msm In both cases, the dotnetfxredist_x86_enu.msm and dotnetfxredist_x86_enu.msm dependencies should be excluded if it is not already.
5. In the Solution Explorer, right-click the WebSetup project and select Add then click Merge Module…
6. The Add Modules dialog box appears. Select the appropriate merge modules (see section above titled Crystal Reports Merge Modules) and add them to your project. Click OK.
7. From your Setup project, select the licensing merge module to display the properties. 8. Expand the MergeModuleProperties and enter a valid license key AAP50-GS0000G-548009T the in License Key Properties box. The license key is the 19-digit alphanumeric string you receive when registering Crystal Reports. Please note that this is not the 10-digit registration number 6210089812. This is mandatory whenever you deploy a Crystal Reports for Visual Studio .NET application.
9. To build your Setup project, highlight and right-click your deployment package (setup1) in the Solution Explorer, and select Build. You are now ready to deploy your Windows application.


CR for VS .NET provides merge modules in setup projects to make deployment a simple task. The merge modules are installed to the following folder, by default: C:\Program Files\Common Files\Merge Modules\ There are four merge modules that need to be included in a setup project include:
VS .NET 2002 Applications VS .NET 2003 Applications
Managed.msm Crystal_Managed2003.msm
Database_Access.msm Crystal_Database_Access2003.msm Database_Access_enu.msm Crystal_Database_Access2003_enu.msm
RegWiz.msm Crystal_RegWiz2003.msm


Если не получится опиши подробно действия, а также посмотри в VS ABOUT и регистрацию CR.

Модератору соррю, если что-то не так.